AI-First Operations · Mid-Market Specialists

One AI engine. Three ways to put it to work.

AI-3SIXTY helps US mid-market companies cut cost and ship faster with AI-first operations. Hand us the function to run, bring us in to transform your team in place, or use us as the delivery arm behind your own AI roadmap. You choose the model, and we build the savings plan with you as a co-owned roadmap.

Run Managed operations Transform Onshore, in place Build Embedded AI delivery
Mid-market specialists Co-owned savings roadmap India + US delivery Zero implementation capex Outcome-based pricing SOC 2 Type II roadmap Multi-year managed service
The mid-market squeeze

Too small for the BPO majors. Too large to absorb the cost.

You can’t recruit AI engineers at scale. You can’t justify a captive offshore centre. And the Tier-1 BPOs won’t customise their model for a $1M–$3M contract. That’s the gap we close — and we close it three different ways.

01 / Talent

You can’t out-hire Big Tech for AI engineers.

The AI talent your strategy needs has already been hired by Google, Meta, and OpenAI. We bring the team that’s already built — and the operating model to put it to work.

02 / Scale

A captive centre takes 24 months to break even.

Capital, real estate, regulatory complexity, and management bandwidth you don’t have. We deliver the advantage from Day 1 — without the build.

03 / Alignment

Traditional BPOs are paid for hours, not outcomes.

Their model rewards staffing, not automation. Ours rewards results — we share the curve and put the target in the contract.

Three engagement models

Pick the path that fits how you want to capture the value.

Not every team can — or should — offshore. So the savings don’t have to come from a location shift. Each model runs on the same AI engine and the same SPACE framework; what changes is who owns the operation and where the value comes from.

01 Run

Managed Operations

We run it for you.

For
Teams that want the cost out now and the back-office headache gone.
We do
Take ownership of the in-scope function, lift it to our India + US delivery model, then layer AI on top.
Value from
Operations lift in Year 1, AI transformation and compounding in Years 2–5.
We own & operate
02 Transform

Onshore Transformation

We transform it in place — you keep your team.

For
Functions that are regulated, customer-facing, or strategically core — where offshoring isn’t on the table.
We do
Come in as consulting & implementation partner. Re-engineer the process, deploy AI and automation on your existing onshore base, transfer the capability, and leave it running in your hands.
Value from
Lower cost-to-serve and unlocked capacity from automation — not arbitrage.
You own & operate · we advise & build
03 Build

Embedded AI Delivery

We build it into the products you sell.

For
Companies putting AI into their own products and client-facing services, faster than they can hire for.
We do
Act as your extended implementation arm — the engineering and delivery capacity behind your AI roadmap, shipping into your products and services under your brand.
Value from
Faster time-to-ship and elastic delivery capacity, without standing up a captive AI team.
You own the roadmap · we’re the delivery arm

Mix and match. Run Finance & Accounting as a managed service, transform your customer-facing Sales Operations in place, and use us as the delivery arm for the AI features in your product — all under one master agreement, all tracked against a single co-owned savings roadmap.

How it works

The SPACE framework.

Every engagement — whichever model you choose — follows the same five phases. Phase 1 is free. Phase 2 is paid and recovered in the agreement. Phases 3–5 are funded by the value we create together.

S

Scope

3–4 weeks · Free

Executive briefing, opportunity sizing, and an Engagement Charter with conditional terms. No commitment until both sides see the prize.

P

Profile

4–6 weeks · Paid

Process diagnostic, licensing and tools audit, a signed cost baseline, and a blueprint with the right model selected.

A

Adapt

3–6 months

Delivery stand-up — operations lift, in-place re-engineering, or roadmap onboarding. Parallel run, cutover, first value live.

C

Compound

Months 6–15

AI Wave 1. Workflow automation, analytics, and process re-engineering across the function.

E

Elevate

Months 12–36

Agentic operations and cross-process intelligence. The AI-first operating model becomes the default.

What we run

Four towers. One operating model.

Each tower is delivered through the same SPACE framework and offered under any of the three engagement models. Bundle them, or start with one.

F

Finance & Accounting

Back-office, transformed.

  • Accounts payable & receivable
  • General ledger & period close
  • FP&A operational support
  • Tax & treasury coordination
  • Collections & cash application
  • Intercompany & reconciliations
AI lever90%+ touchless invoice processing
S

Sales Operations

RevOps, run for you.

  • CRM hygiene & lead scoring
  • Quote-to-cash & deal desk
  • Forecasting & pipeline analytics
  • Commission & incentive admin
  • Order management
  • Sales reporting & dashboards
AI lever forecast accuracy uplift
S

Supply Chain

Demand–supply, orchestrated.

  • Demand planning & forecasting
  • Procurement operations
  • S&OP & inventory optimization
  • Logistics & order management
  • Supplier risk monitoring
  • Spend & category analytics
AI lever30% tail-spend automated
W

Warehouse Operations

The floor, kept accurate and moving.

  • Inbound, outbound & dock scheduling
  • Inventory accuracy & cycle counts
  • Returns & reverse logistics
  • Freight & carrier invoice reconciliation
  • Labor planning & slotting analytics
  • WMS data ops & exception handling
AI lever99%+ inventory record accuracy
Savings roadmap

A savings roadmap we co-own.

We don’t hand you a forecast and walk away. We build a savings roadmap with you and co-own it through delivery — shaped during Scope and Profile, reviewed together, and adjusted as we learn. What the roadmap works toward depends on the model you choose.

“Other vendors quote AI. We build the plan with you — shared, scheduled, and owned together.”

For Managed Operations, the roadmap takes the shape of a savings glide-path we develop together during Scope and Profile — with shared upside when we get ahead of it and joint course-correction when we fall behind.

Illustrative example only · $10M baseline · not a quote

$10.0M
 
Base
$7.0M
 
Y1
$5.8M
 
Y2
$4.7M
 
Y3
$4.3M
 
Y4
$3.9M
 
Y5

Illustrative figures to show the shape of a roadmap — not a prediction or offer. Your own glide-path is built around your baseline, scope, and process maturity during Scope and Profile, and will differ.

Run

Co-owned savings roadmap

A savings glide-path we shape together and review as we go — illustrative ranges around 30% early and 60%+ over time, refined to your baseline, with shared upside when we get ahead.

Transform

Outcome-linked fees

A cost-to-serve and capacity-gain target we set together, with a portion of fees linked to progress against it. You keep the operation and the savings.

Build

Capacity & milestones

Dedicated delivery capacity or fixed-milestone pricing against your roadmap, governed by delivery SLAs and shipped features.

Outcomes we plan around

What we work toward, on a defined schedule.

For managed engagements we plan around four measurable outcomes — set with you, tracked monthly, and reported to your board. The ranges below are typical targets; actual results vary by baseline, scope, and process maturity.

Year 1 cost reduction · typical target
25–40%

From the operations lift alone — before AI transformation begins. Shaped to your baseline and reviewed together as we go.

Time to first value · typical
90days

From signature to operational handover. Savings typically begin appearing in your P&L by month four.

AI-augmented processes · target
75%+

Of in-scope transactional work running on AI workflows by Year 2, where the process supports it. Reviewed each quarter.

Cumulative Year 5 savings · typical range
50–65%

Versus your pre-engagement baseline, sustained through continuous AI optimization and re-engineering. Varies by engagement.

Start here

Start with a free Scope phase.

Three to four weeks. No cost, no commitment. You walk away with an Engagement Charter, an indicative savings estimate, the right model selected, and a term sheet to consider — or a graceful no.